Last updated: 06/10/2025
LoadZilla Logistics & Transport (“LoadZilla”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or use our services.
1. Who We Are
Legal Name: LoadZilla Logistics & Transport
Company Number: 16543497
Registered Address: Unit 1, Character House, Coppen Road, Dagenham, United Kingdom, RM8 1HJ
Contact Email: info@loadzilla.co.uk
We operate within the United Kingdom and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
When you use our website, especially the Get a Quick Quote form, we may collect the following personal information:
- Name
- Contact Number
- Email Address
- Pickup and Delivery Postcodes
- Notes or additional details you choose to provide
This information is provided by you voluntarily to allow us to respond to your service request.
We may also collect non-personal information such as browser type, device information, and general website usage data through tools like Google Search Console.
3. How We Use Your Information
We use your information to:
- Provide and manage our moving and logistics services
- Respond to enquiries and send quotes
- Communicate updates or confirmations about your service
- Improve our website and service offerings
- Send marketing emails (if you have not opted out)
You may opt out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.
4. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Performance of a Contract: To provide the service you requested.
- Legitimate Interests: To operate and improve our business and communications.
- Consent: When you agree to receive marketing communications.
5. Sharing Your Information
We do not sell your personal data.
We may share limited information with trusted service providers or contractors who assist in delivering our services (e.g., drivers, IT providers), always under strict confidentiality and data protection terms.
Third-party services such as Google Search Console may also collect data using cookies or similar technologies. We do not directly control these cookies.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and maintain business records.
If you wish to have your data deleted, you can contact us at info@loadzilla.co.uk, and we will remove your personal information unless legally required to retain it.
7. Cookies and Tracking
We do not use cookies directly on our website. However, third-party tools (such as Google Search Console) may use cookies or similar technologies to collect anonymous usage data.
You can control or delete cookies via your browser settings at any time.
8. Data Security
We take reasonable measures to protect your information, including the use of secure servers, encrypted communications, and restricted access to data within our team.
While we strive to safeguard your information, no internet transmission is 100% secure.
9. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Object to or restrict processing in certain cases
- Withdraw consent to marketing communications
To exercise these rights, contact us at info@loadzilla.co.uk.
10. Children’s Privacy
Our services are not directed at individuals under 18. We do not knowingly collect personal data from minors. If you believe a child has provided information to us, please contact us to have it deleted.
11. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date.
12. Contact Us
For questions or requests related to this Privacy Policy or your personal data, please contact:
Email: info@loadzilla.co.uk
Address: Unit 1, Character House, Coppen Road, Dagenham, RM8 1HJ, United Kingdom
LoadZilla Logistics & Transport
