Last updated: 06/10/2025
Welcome to LoadZilla Logistics & Transport (“LoadZilla”, “we”, “our”, or “us”).
By using our website and services, you agree to the following Terms and Conditions.
Please read them carefully before making any booking or enquiry.
1. Company Information
LoadZilla Logistics & Transport
Company Number: 16543497
Registered Address: Unit 1, Character House, Coppen Road, Dagenham, United Kingdom, RM8 1HJ
Email: info@loadzilla.co.uk
2. Use of Website
- The content on this website is provided for general information about our services.
- You agree to use this site only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use of the website.
- We reserve the right to modify or withdraw any part of the website without notice.
3. Quotes and Bookings
- Quotes provided through our online form or by phone are estimates based on the information you supply.
- Final pricing may vary depending on actual load size, access, distance, time, and additional requirements.
- By accepting a quote, you agree to our service terms and payment policy as communicated at the time of booking.
- LoadZilla reserves the right to decline any booking at its discretion.
4. Customer Responsibilities
You agree to:
- Provide accurate details when requesting a quote or booking.
- Ensure proper access and parking arrangements at pickup and delivery locations.
- Securely pack and label items if you have chosen a service that excludes packing.
- Inform us of any special handling requirements or restricted items.
5. Liability
- While every effort is made to handle goods carefully, LoadZilla is not liable for loss or damage caused by:
- Inadequate packaging, inaccurate information, or unsafe access conditions.
- Events beyond our control such as weather, traffic delays, or third-party issues.
- Any liability will be limited to the cost of the service provided, unless otherwise required by law.
- Customers are advised to hold appropriate insurance coverage for valuable goods.
6. Payments and Cancellations
- Payment terms will be communicated at the time of booking.
- A cancellation fee may apply if a confirmed booking is cancelled within a short notice period.
- Failure to make payment may result in suspension or cancellation of services.
7. Intellectual Property
All content on this website—including text, images, logos, and design—is owned by LoadZilla Logistics & Transport or used under licence.
You may not reproduce, distribute, or reuse any content without prior written consent.
8. Privacy and Data Protection
We handle all personal information in accordance with our Privacy Policy.
By submitting your details through our website, you consent to the collection and use of your data as described in that policy.
9. Third-Party Links
Our website may contain links to other websites for your convenience.
LoadZilla is not responsible for the content or privacy practices of external sites.
10. Changes to These Terms
We may update these Terms and Conditions from time to time.
The revised version will be posted on this page with an updated “Last updated” date.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
LoadZilla Logistics & Transport
